FAQ

Website

• FAQ: Where can I find and edit the content on my website page?
• FAQ: What's the difference between Pages, Modules and Widgets?
• FAQ: How To Create A Link Page
• FAQ: How can I make members only pages?

Membership FAQ

• FAQ: How can I help my members login for the first time?
• FAQ: Emailing members
• FAQ: Can members edit their own details?
• FAQ: Editing a member number?
• FAQ: Why cant I renew a member?
• FAQ: Where is the Renew/Join Now button?
• FAQ: When can a member renew their membership?
• FAQ: Membership renewal reminder sent but members unable to renew
• FAQ: Do I need a membership level or a product?
• FAQ: Changing a membership level from rolling to fixed?
• FAQ: When Do Members Receive System Emails?
• FAQ: Member registered for the wrong Membership product
• FAQ: How can I transition a member from a free trial membership to a paid membership?
• FAQ: Does Member Jungle print member cards?

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Mobile App

• FAQ: Can I edit my site in the app?
• FAQ: Why am I Receiving Duplicate App Notifications on Android?

Event FAQ

• FAQ: Can admin register a member for an event?
• FAQ: How to Set Up and Sell Group or 'Table' Tickets as Event Ticket Types

Payment FAQ

• FAQ: When will payments arrive in my club's bank account?
• FAQ: Online Payment Showing as Pending
• FAQ: I'm not registered for GST but I still see GST on invoices?

General FAQ

• FAQ: What is the response code PWS-000666?
• FAQ: How can I submit feature suggestions?
• FAQ: Why am I not receiving emails?
• FAQ: How can I reset a forgotten password?