Chat Room

How to set up and manage chat rooms.

Accessing the Chat Room Module

Chat Settings

Adding a new Chat Room

Restricting Chat Rooms to Specific Users

Event Based Chat Rooms

Activating & Deactivating a Chat Room

Using Chat In The Member Jungle Mobile App

Adding Chat Room To Your Website To Make "Webchat"

Using Webchat

 

 

Accessing The Chat Room Module

Once logged in as an admin, hover over MODULES and select Chat Room.



The left-hand navigation will show options for existing CHAT GROUPS and ADD GROUPS.

 

Chat Settings

To access the main chat settings click Chat Settings from the left menu.

This area lists the global chat settings.

• Chat Participant Roles: Members with these roles are permitted to create direct messages and chat groups within the app. 
  • The PUBLIC role is assigned by default. 
  • To restrict this access remove the PUBLIC role and assign a suitable role. 
  • The role you assign can be existing membership levels or a custom role that only has committee members.  You may need to create a new role for this purpose. You can also assign member tags that were created under the member tags settings. 
  • Members in roles or tags with this privilege can view the chatroom module, can create direct messages, and can add members to direct group chats.
  • Members who do not have this privilege can not create direct messages nor add members to group chats.
  • Members who do not have this privilege and aren’t part of a current chatroom will not see the Chat module in the app.
    
    

Once you have removed and added roles, click SAVE to apply the changes.  These changes will be live immediately.

Adding a New Chat Group

A chat group is a group of members who are given access to a chat room on the app.  To create a new group click ADD GROUP and enter the Chat Group Name.  Group Live and Expiry dates are optional.

Chat Room Type is a mandatory selection, with two available options: a standard (role-based) chatroom or an Opt-in chatroom. In the case of an Opt-in Chatroom, it is only accessible to members with specific roles who must actively choose to participate by opting in. Once opted in, they can then view, send messages, and receive notifications.


The group will be created in a deactivated state as a PUBLIC group where all current members can access the chat room in app.

An Opt-in chatroom will be distinguished by a distinct icon displayed beside the chatgroup's name.

Restrict Chat Group to Specific Roles , Membership Levels or Tags

Chat groups can be restricted to membership-level roles, tags or any other custom role you have created.  Select the security icon to restrict the chat group.

Chatrooms are initially set to a default state with no assigned role and an alert. To customise them, you need to assign a specific role or add a level. For the Standard (role-based) chat room, PUBLIC role is not applicable. To configure the chat room, you should either assign a specific role or select membership levels. In contrast, for an Opt-in chat room, you have the option to select a PUBLIC role.

Select the desired role or tags from the dropdown list.

The chat group will now be restricted to members within that role.  You can add as many different roles to the same chat group as you like. 

Event Based Chat Rooms

When you create an event using the Events Module it is possible to have a Chat Room automatically created to communicate with the attendees of each event.

To do this, create or edit an event in the Events Module, and under the "Registrations" tab, select Yes next to "Enable Linked Chat Room"

You can also set the date and time that the Events Chat Room will expire. If you leave this field blank, the Chat Room will automatically deactivate 7 days after the event finish date.

You can view the Events Chat Room list from the chatroom dashboard.

Activate/Inactivate a Chat Room

By default, a newly created chat group is inactive.  To activate a chat group, select .  To inactivate a chat group select.

Using Chat Room in Member Jungle App

Once logged in to your club on the Member Jungle app you will now see an icon for chat room.

Inside the chat room, you will see a list of available chats.  This icon    signifies that the chatroom is an Opt-in chatroom, where members are required to actively opt-in.

To opt-in to the chatroom, click the 'join' button and a pop-up will appear and hit join.

Chatting works like sending a normal message.  Just type the message you wish to send.  You can upload an image via the image icon .  To send the message tap send .

To delete or copy a message, hold your finger on a message for a couple seconds until the options menu appears.  You can then delete or copy that individual message.

Managing Chat Settings in Member Jungle App

As an admin, you can view a list of members within a chat group, rename or close a chat group within the app.  To access these settings tap the three dots menu within the chat you want to rename or close.

View List of Members in Chat Group

Within a chat, tap the three dots menu to view chat settings.  Below the settings you will see a list of chat group members.

Rename Chat Group

Within a chat, tap the three dots menu to view chat settings. 


Tap Rename Chat Group to rename the chat group.

Enter the new name and tap Save.  Tap Cancel to exit without saving.

Close Chat Group

Within a chat, tap the three dots menu to view chat settings.

Tap Close Chat Group to remove the chat group.  You will be prompted with a warning.  Tap Ok to proceed or Cancel to exit.

Adding the Chat Room to a page on your website to create "Webchat"

Administrators have the ability to create a Chat Room page on their Member Jungle website which will show members all of the chat messages their role allows.

To add this page to your site;

• Go to the page administration area, and add a new standard page.
• Set the page Module Name to Chat Room.

• You may like to role-restrict the page so it isn't publicly viewable.
• Change any other page settings you require before saving the page.

Using Web Chat

After creating and securing your chat page you will be able to chat with members and create new chats.  You can view your direct messages and group messages. For group messages, the opt-in chatroom has this icon .

To opt-in, members need to click the chatroom and a pop-up will appear.

To opt out, members need to click the gear icon and click 'leave chat'.

Click the  button to display the chat in it's own window.

Chat search, settings and sounds on/off can be accessed via 

Under chat settings you can leave the group, report abuse, rename the chat group name and view a list of members in the group.

Type your message in the box provided.  You can also upload an image by clicking the image button in the chat area.

To create a new direct chat click  and search for the member you would like to chat with.