Managing, Renewing, and Transferring Your Members

How you can view a member's details, edit a member's form data or demographic details, view a member card Plus also includes resending emails, transferring products and manually changing a members product.

View a Member's Details

From the membership module select the member from the list or run a search for a specific member.  Next select the rtaImage - 2020-08-25T160736.420 menu and select "View Member Details".


This will display a member's details along with any membership products.


From this screen you can send the member a password reset or view the details of purchased membership products, events, store purchases, emails, and general notes.

You can also toggle their COVID-19 vaccination status to confirm their vaccination proof has been sighted by a membership officer.

Edit Membership Form Data

From the membership screen run a search for the member you want to edit.  Next select the rtaImage - 2020-08-25T160736.420 menu then select "View Membership Data".

This will show the details collected from signup or renewal.

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Select EDIT to enter the screen where the details can be modified.

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Select SAVE once you're done making changes.

View All Form Submissions

To view all form submissions for a member click View Form Submissions from the menu.

You will then be presented with a list of all submissions and a details button to view the data.

View Orders

Member orders made via store, events or membership can be viewed by clicking View Orders.

You can then view any order details and download a PDF invoice.

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Send Password Reset Email

From the membership dashboard, search for a member as shown above and select View Member Details.

Then select the link rtaImage - 2020-08-25T161145.675

Resend email

From the membership dashboard, search for a member as shown above. Click  rtaImage - 2020-08-25T160736.420  and select resend email.

Note: the re-sent renewal reminder email contains the updated information regarding the member's membership expiry.

Download or Regenerate a Membership Card

From the Membership dashboard, search for a member as shown above and select View Membership Data.

You will then see the option to Download Member Card or Regenerate Card.

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Download Member Card: select this option to download an image of the membership card.

Regenerate Card: select this option to recreate and download the membership card.  This option is used of a change has been made to the design of the membership card or an issue with how the card looks.