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How Does Event Attendance Scanning Work?:
There are four scenarios that might occur during event attendance scanning. Please see below:- What Happens When a Registered Member or Non-Member Scans for a Registration-Only Event?
- What Happens When a Member Scans Without Registering for a Registration-Only Event?
- What Happens When a Registered Member or Non-Member Scans for a Ticketed Event?
- What Happens When a Member Scans Without Registering for a Ticketed Event?
- What Happens When a Barcode Is Scanned Again?
Administrators can scan a member’s barcode through the mobile app. The scan report is available in the website’s Membership Admin area. If the scan is event-related, the member will also be marked as Attended.
How to Scan a Member’s Barcode?
Member Jungle offers two types of scanning options:
- General Scanning – Used for tracking when someone enters a venue.
- Event Scanning – Specifically for tracking attendance at an event.
To scan a member's barcode, you must be logged into the app as a Membership Administrator.
Tap this icon 
which is displayed in the bottom left corner of the screen (first/left image).
The camera will activate, allowing you to hover your phone over the registrant's barcode.
- Upon successfully scanning the barcode, a "Scanned Successfully" message will appear on the screen (centre image).
- If a member's mobile number is not available in the system, you will be prompted to add it when scanning their member card( last/right image).
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How to View the Scan Report?
After scanning member barcodes, you can view the scan report in the Membership Administration area.
Log in as a membership administrator and select Reports from the left navigation, then select Scan Report.
The report includes the date and time of the scan, member name, additional information entered during scanning, and the name of the person who performed the scan.
You can filter the report by date, keywords, or quick links, and export it to CSV.
How Does Event Attendance Scanning Work?
The app also allows you to scan member barcodes for event attendance and registration, making it easy to track who has attended your events.
This functionality is available to Event Coordinators, Site Administrators, Event Administrators, and Dedicated Scanners.
To scan attendance, select the relevant event in the mobile app and tap the Scan icon in the bottom-left corner to open the scanner. You can then scan the member’s barcode to record their attendance.
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Scenario 1 : What Happens When a Registered Member or Non-Member Scans for a Registration-Only Event?
When scanning for a Registration Event, a pop-up message will appear on the app screen.
If the registrant does not have a mobile number, you will be prompted to enter one. You can also view the registration details and the registrant’s demographic information as needed.
To adjust the number of attendees, tap the Pen icon.
After tapping the Pen icon, a drop-down menu will appear, allowing you to adjust the actual number of attendees.
For example, if a registrant registered +3 guests for a total of 4 attendees, you can update the number based on the actual attendance.
Once updated, tap Update Attendance to save the changes.
Website: Registration list after Scanning
You have the option to update the number of registrations by clicking the pen icon.
Scenario 2: What Happens When a Member Scans Without Registering for a Registration-Only Event?
When scanning the barcode of a member who has not registered for the event, a pop-up message will appear.
You will have the option to register the member for the event and select the number of attendees.
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Scenario 3: What Happens When a Registered Member or Non-Member Scans for a Ticketed Event?
When scanning the barcode of a member or non-member who has purchased a ticket, whether free or paid, the corresponding screens will be displayed as shown below.
If the registrant has not provided a mobile number, you will be prompted to enter one.
In the left image, the Registered Attendees and Actual Attendees are the same. Registered Attendees represents the number of people originally registered for the event.
You can adjust the number of Actual Attendees by clicking the Pen icon.
Once updated, the system will show the difference between the Registered Attendees and Actual Attendees. The updated Actual Attendees count will also be reflected in the Attended registration list.
Website: Registration List After Scanning
Please note that you can only update the number of 'actual attendees' on the app.
Scenario 4: What Happens When a Member Scans Without Registering for a Ticketed Event?
When scanning the barcode of an attendee who has not registered or purchased a ticket, the following pop-up screen will appear.
Please note that there is no option to register the member for the event through scanning. Members must purchase tickets through the app or website, or an administrator must manually enrol them in the event.
Registering & Purchasing Event Tickets As an Administrator
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What Happens When a Barcode Is Scanned Again?
When rescanning a member’s barcode, the relevant pop-up screen for either a Registration or Ticketed Event will appear.
A confirmation message will indicate that the member has already been recorded. If needed, you can adjust the number of attendees by clicking the Pen icon.
Members that are successfully scanned in, will be marked as attended in the event reporting. Please see more details here: Event Reports and Dashboard
Dedicated Scanning App
We also offer a Dedicated Scanner which is available at an additional monthly fee. This enables the mobile app to be logged in as a scanner only and disables all other functionality of the app.
This option is excellent if you wish to leave your mobile device unattended and set up for your members to "self-serve", or if it is to be operated by a non-administrator. Raise a support ticket if you would like to discuss adding the dedicated scanner to your package.
**NOTE** The scan ability is not available in all of our packages. If you would like to check your package or request an upgrade to have this ability, please raise a support ticket.