Registering & Purchasing Event Tickets As an Administrator

How to register and purchase tickets as an administrator, on behalf of members

From the admin area go to the Events Module and open the REGISTRATIONS OR TICKETS for an event.

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Depending on your requirements, you can create a new account or add an existing user.

ADDING A NEW ACCOUNT

Click the button for CREATE NEW USER ACCOUNT.

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Then enter all the details as requested.

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Clicking submit will save the new account and register the user.

REGISTER/ PURCHASE TICKETS FOR AN EXISTING USER

Start typing the user's name in the search box and select them once their name appears.  Then click NEXT.

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The user's details will be auto-populated so you only need to specify the number of attendees.

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PURCHASING TICKETS ON BEHALF OF A MEMBER, AS AN ADMINISTRATOR

If the event is a ticketed event, you can purchase the tickets on behalf of a member.

Follow the above instructions on registering & purchasing tickets, and a ticketed event will have an added payment page included in the process.

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Complete the payment information with the members payment details, and click next. 

You will have a pop up appear that will confirm that the payment has been successfully processed, and a confirmation of the ticket purchase.

REMOVE A REGISTRATION AS AN ADMINISTRATOR

Follow the steps as shown in REGISTER AN EXISTING USER except search for the user you want to unregister.  Click next.

You will be notified the user has already registered.  To unregister select No for Attending.

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EDIT NUMBER OF ATTENDEES

Follow the steps as shown in REGISTER AN EXISTING USER except search for the user you want to modify the number of attendees.  Click next.

Leave the Attending setting to Yes and modify the number of Attendees and click SUBMIT to save.

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Return to Events Main Help Document.