Event Reports and Dashboard

View, export, and run reports on event registrations, ticket sales and attendees, as well as setup a Dashboard to see Event Sales, Revenue and also recent attendees and ticket sales in the Events Module.

There are a couple of places you can access ticket reports and widgets in the Events Module:

Process Pending Events Payments 

By default your Main Events Dashboard will show the Pending Event Payments widget if any manual payments are outstanding and need to be processed.

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To review details on the payment, click on the Pending Hourglass Icon and it will show details of how the payment was going to be made. Once the payment has been received, click on the Confirm Payment button.

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Setup your Events Dashboard

To setup your events dashboard go to Modules > Events Module and click on DASHBOARD in the Left Menu. 

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Click on the Add Widget Button at the top of the page

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Select from the list of Widgets Available and Click Add Widget (or add another if there is already one on your page (as shown below).

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To change the widget settings, click on the COG to the right of each widget, each widget has different settings and you can also configure the width that you want the widget to appear. Screen Shot 2022-07-25 at 3.32.07 pm

Drag and drop widgets around your dashboard to set it up to best suit your organisation.

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General Event Reports

There are three other event reports available, Sales Report, Payments Report and Ticket Report

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Ticket Report

This report provides an overview of all ticket and product sales for an event. Start by selecting the event from the dropdown list, or use the event date range to filter. You can also choose to view future, previous, or all events.

The report will then show all the ticket and product sale details as well as export options.

Export options for all tickets to CSV for the event:

Payments Report

  • To access the Payments Report click on the 'Payments Report' link in the left nav.
  • Use the drop down to select the Event that you wish to report on or select "All Events" if you would like to see more than one.
  • You will also have an option to 'Export to CSV' via the button at the top of the event details.
  • Reports are available for last 90 days.  For older event payments please view the Site Payments Report.

Sales Report

You can view the sales report by clicking on Sales Report in the left navigation:

You have the option to select a specific event from the dropdown menu to generate the report, or you can customise the date range or filter by previous or upcoming events.

You can run a few exports for each event:

Export Ticket Summary To CSV: this exports a summary of all ticket sales for the event. Products are not included.

Export Product Summary To CSV: this exports a summary of all product sales for the event. Tickets are not included.

Export Both To CSV: this exports both ticket and product sales for the event.

To view individual orders, click VIEW ORDERS. Individual orders and tax invoices will be listed for download.

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Click EXPORT ORDERS to view export options:

  • EXPORT ALL TICKET ORDERS: exports all ticket orders. 
  • EXPORT ORDER SUMMARY: exports a summary of all orders.

Attendance Report

This report generates registration details for both ticketed and non-ticketed events. It allows you to filter data by event date and duration, including completed and upcoming events. Additionally, you can choose to display event details and export the report as a CSV file.

 

Return to Events Main Help Document.