Viewing and Buying Event Tickets on the App

On the Mobile App, members and administrators can view all upcoming events, register, and add them to their calendar via the app.

Viewing Events on the App

To view your club's events, tap the Events icon on the app's home screen. This will display a list of upcoming events from your club's calendar.

You can filter the events using the sliding navigation bar at the top of the list. Filter by event types or categories to see all events, upcoming events, or completed events you’ve registered for or purchased tickets to.

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For more details about an event, simply tap on it. In the top-right corner of your screen, you can add the event to your calendar or share it with others (as shown in the image on the right).

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Registering for Events

Register-only event/Non-ticketed Event: This type of event does not require payment for registration. To register for the event, either click the 'register button' or click the event to view the event details and click the 'register now'.

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Once clicked, a pop-up screen will appear asking you to select the number of registrants. After selecting, you will be automatically registered for the event. The button will change from 'Register' to 'Update.' The 'Update' button allows you to adjust the number of registrants attending with you.

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You will receive a confirmation email for your registration if the event admin has enabled this feature during event creation.

Purchasing Tickets for Events

A ticketed event requires payment to register. To purchase a ticket, click 'Purchase Tickets' either from the events list or within the event details page. Once clicked, a pop-up screen will appear prompting you to select the number of tickets you wish to purchase. In this example, the member only purchases one ticket.

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After selecting and clicking the 'Checkout' button, your browser will open on your phone. The system will ask if the ticket is for you. If it's not, you can enter the name and email address of the ticket owner. Once completed, follow the prompts to finalise your purchase.

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You will then be prompted to select your payment method. If you choose online payment, your registration will be automatically approved. However, if you select manual payment options, such as cash, you will receive a pop-up message like the one below (right image).

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After completing your transaction, you will see the number of tickets you purchased (left image). By clicking on the event details, you will have the option to purchase additional tickets (right image).

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You will then receive a confirmation email along with the event invoice.

Return to Events Main Help Document.