Member Jungle App – Administrator

In this section

How to Notify Members via App
How to Manage Members via App

How to Manage Events via App
How to personalise your app logo & background
How to Change the App Logo for the Mobile Home Icon
How Can Members Contact the Membership Officer & Site Administrator

How to Notify Members via App

For module notifications triggered via the administrator access on the website, it is possible to send a push notification to all app users from the Events, Blog, News or Document Library module.

First, create your entry, and activate it in the relevant module. (See Latest News Module, Events Module, Blog Module, Document Library for instructions)

- active status
-inactive status
- Click the Notify App icon next to the item you wish to send a notification about. This will send a notification to all app users.
Or for more direct communication with members triggered from the mobile app, please see Member Blast below.

How to Manage Members via App

How to Access the Members List

If you’re logged into the Member Jungle app with the Membership Coordinator role or higher, you’ll see a Members icon. View member counts for Current, Pending, and Expired Members, filter by headings, search for members, and adjust sorting using the three-line menu.

View each member’s profile information, click their email address to contact them through the system, and use the form icon next to their membership to view all fields included in their membership form.

How to Approve a Pending Member

As an administrator, you can approve pending members directly in the mobile app. Log in to the app as an administrator, tap the Pending Members icon, then tap the thumbs up icon to approve a member.

How to Give Admins Access to the Member List

It is also possible to grant permission for other users to access member search in the app. For more details, please see here: App Viewer Permissions.

How to Control Member Field Visibility

Depending on your package, you can restrict what fields of member information each role or group can see using the App Viewer Permissions.

How to Communicate with Members?

To send a communication, tap the speaker icon at the bottom-right of the screen. You can send an email, SMS, or app notification, attach a file, and review recipients by tapping the To section.

How to Manage Events via App

How to View Event Registrations

Administrators can see a Registration button on all events that allow Registrations and Ticketing.

If registrations are shared (i.e. the setting is turned on for the event), the Registration icon is visible to all attendees. However, attendees without administrator functionality have limited access to information about other attendees and can only see a list.

The name of the button may vary depending on how it was configured or labelled when the event was created.

Click the Registration icon on the relevant event. You will see a list of all people registered for the event.

Orders: The number of individual orders placed. If a person places separate orders on different occasions, each order is counted separately.
Registrations: The number of individual people registered for the event. If you are using Account ticketing fields, each person is displayed and counted separately in the list.
Attended: The number of people who have been marked as having attended the event.
Not Attended: The list of people who have not been marked as Attended or Partial Attendance.

How to View All Event Attendee Ticketing Information

If you wish to view all information about an event attendee, including all ticketing fields, click on the event registration or the > arrow on the right.

You will see the attendee's demographic information and, if applicable, their membership information.

Click the Eye icon to the right of the ticket information to view their order details. To view all ticketing fields, click the relevant arrow next to the ticket.

How to Mark Attendance via the List

Admins can also mark attendees as having attended the event by clicking the Attendance - Pending icon. This will display all registered attendees.

If a registration is for multiple people and not everyone attends, you can update the number of attendees by clicking the Checked In button or the > arrow to the right of the registration.

How to Scan a Member Barcode to Mark Event Attendance

Organisations on our current packages can also scan a members barcode to mark attendance.

See the article on Scanning A Members Barcode for more information

How to Use Member Blast for Event List Communication

You can communicate with event attendees by selecting a filtered list (e.g. Registered or Not Attended) or searching for a member, then clicking the Send or Announcement icon.

Select recipients from the To list and remove individuals as needed. Choose to send via Email (with optional attachment), SMS (if a mobile number is stored), or Push Notification to app users.

After sending, a count of each message type sent will be displayed at the bottom of the screen.

How to View the Event Attendee Report

When you have scanned a member into an event, or manually marked the member as attended, they will be shown in the attendee report for that event.

The Attendee Report can to be accessed and reported on via the website Events Module Administration area.

How to Give Other Users Access to Track Event Registrations

It is possible to give other users access to view and track event registrations. You must be logged in to the website as an administrator. For more details, please see here: Events Access Using Roles and Permissions

How to personalise your app logo & background?

Please see our article on the Member Jungle App Module for information on how to upload your own app logo and background image, and personalise your organisation’s description and overlay colours.

You can also customise the information displayed on your app dashboard, select Plain Pages to display in the app, and rearrange the layout of your app dashboard. View this article

How to Change the App Logo for the Mobile Home Icon

When you first log in, you’ll see a prompt asking if you want to switch icons. The selected icon will appear as the home icon on your device.

If you belong to multiple clubs using this feature, you may see multiple icon options.

If you don’t see the prompt message, you can navigate to the left navigation, scroll down, and select 'custom app icon'.

This is what the notifications on the phone will look like when enabled.

Please note that the Member Jungle app must be downloaded before changing the app icon. The Member Jungle icon will still appear in the app store. Once enabled, users will need to manually update the icon on their devices.

Changing your icon may take a day or two for notifications to show the updated icon, as some devices heavily cache these.

Please note that this feature is an add-on. For more details, please feel free to submit a support ticket here.

How Can Members Contact the Membership Officer & Site Administrator?

The "Contact" icon allows members to open a window and email the Membership Coordinator directly from the app.

A user can type messages and upload files. The relevant contact is then notified via email.