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How to Configure Payment Settings

Learn how to configure payment settings, including passing on Stripe fees for different payment types across Membership, Events, Online Course, and Online Store.

Each module—Membership, Events, Online Course, and Online Store—has its own payment settings. You need to configure the payment settings separately for each module. Payment Settings can only be accessed by the site administrators: Site Administrators and Authorised Users


In this article:


How to Set Up Payments

Navigate to the desired module—Membership, Events, Online Course, or Online Store—then go to Settings > Payment Settings

In this area, you will see the various tabs of payment options available for your system.

  • Credit/Debit Card: This is your online payment gateway linked to your Stripe account. It is enabled by default once your gateway is set up and should remain public if you want to accept online payments (e.g subscription-type membership products).
  • Cheque, Direct Deposit, and Cash: These are manual payment options. Once payment is received and verified against your bank account, an admin must manually approve the transaction in the system. 

    Manual payments are payments made outside the system, such as by cash, cheque, or direct deposit.
      • Member/User pays manually: The transaction remains pending until an admin verifies and approves the payment.
      • Admin processes the transaction: The system automatically approves it, assuming payment was made outside the system.

     

Each tab includes the following settings:

  • Payment Method Visibility:
    • Public: Available to all website users.
    • Admin Only: Available only to logged-in administrators.
    • Disabled: Unavailable to both users and administrators.

Before Sales Message

This message is shown on the screen to the user when this payment method is selected at checkout.

An example of a before sales message for direct deposit may be "Your membership will remain in a pending status until your payment has cleared into our bank account"

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After Sales Message

This message is shown on the invoice and also displayed on the screen to the user when the checkout process has been completed.

  • An example of an After Sales Message for direct deposit, might be :

    "Please make your payment within 7 days to the following account:
    BSB: XXXXXX
    ACC: XXXXXXX

    Reference: Your Membership Number
    Your membership will remain pending until the payment has cleared into our bank account"

     

Below: After Sales Message at completion of checkout


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Below: After Sales Message on a members invoice.

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How to Pass On Stripe Fees

This option is only Available only on the Credit/Debit Card tab when your own Stripe account is connected. This option allows you to pass Stripe fees on to your members if needed.

For more details, please see here: What is Payment Surcharge

Important: From 1 October 2026, Australian clubs and organisations will be prohibited by law from passing surcharge fees on to members or customers.Please see: Member Jungle and the RBA Surcharge Changes 1st October 2026

To configure this, first check the fixed and variable fees you pay to Stripe for each transaction (e.g., 30c + 1.75%).

Enter these amounts in the Payment Surcharge Fields.

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The surcharge is automatically calculated and added to each transaction when this payment option is used. It is displayed separately so members can see the payment breakdown.

For help calculating payment surcharges, see the Payment Surcharge Calculator.

How to Pass On Service Fees

Site administrators can also set whether the Member Jungle Service Fees are passed on to members or absorbed by the club. To see how to adjust these settings, please read our article Site and Organisation Settings