How to manage payment settings & pass on Stripe Fees for various payment types in Membership, Events & Online Store.
Note: You must be a site administrator in order to see and edit payment settings. To add/edit site administrators, see our article on Site Administrators and Authorised Users
In this article:
Managing Your Payment Settings
Managing Your Payment Settings
These payment settings apply to Membership, Events, and the Online Store Modules.
By default, we offer credit card payments via the Member Jungle gateway. As a site administrator, if you would like to offer manual payment types to your members, you have the ability to set up options for cash, direct deposit, and cheque.
Keep in mind that adding any of these manual payment options will mean that you will need to manually reconcile your pending payments with your bank account, then approve the payments once confirmed.
Setting Up Manual Payments
The payment settings must be set up per module. This allows you to offer different payment options for membership, events, and/or online store.
In each of the above modules you will find a "Payment Settings" button in the module settings.
In this area, you will see the various tabs of payment options available for your website.
The Credit Card option is your online gateway and links to your Stripe account. This is turned on by default as soon as you have completed your gateway setup and should remain public if you intend to allow online payments.
Each tab has the below settings:
- Payment Method Visibility:
- Public (available for all website users to select as a payment option).
- Admin Only (only logged in administrators can process a transaction using this payment option).
- Disabled (payment option is disabled for all users and administrators).
- Payment Surcharge
- Shows on the Credit/Debit Card tab only.
- This option will only display to websites that have their own Stripe account connected as the online gateway. It enables you to pass on Stripe fees to your members. See Passing On Stripe Fees.
- Before Sales Message
- This message is shown on the screen to the user when this payment method is selected at checkout.
- An example of a before sales message for direct deposit may be "Your membership will remain in a pending status until your payment has cleared into our bank account"
- After Sales Message
- This message is shown on the invoice and also displayed on the screen to the user when the checkout process has been completed.
- An example of an After Sales Message for direct deposit, might be :
"Please make your payment within 7 days to the following account:
BSB: XXXXXX
ACC: XXXXXXX
Reference: Your Membership Number
Your membership will remain pending until the payment has cleared into our bank account"
Below: After Sales Message at completion of checkout
Below: After Sales Message on a members invoice.
Passing On Stripe Fees
If you have connected your own Stripe account to your Member Jungle website, you have the ability to pass on Stripe's fees to your members.
To do this, you must first know your fixed and variable fees that you currently pay to Stripe when a payment is made using your gateway (eg: 30c + 1.75% per transaction)
You can then add these figures into the Payment Surcharge Fields.
This surcharge will then be calculated and added on top each transaction when this payment option is used. It will display the surcharge separately so that the members can see the breakdown.
**NB** Site administrators can also set whether the Member Jungle Service Fees are passed on to members or absorbed by the club. To see how to adjust these settings, please read our article Service Fee Settings