A ticketed event is an event where you can sell tickets to your registrants.
Custom forms are available only for ticketed events and are completed once per transaction, regardless of the number of tickets purchased. For example, if a registrant purchases five tickets, they only need to complete the custom form once.
However, if you need to collect information for each individual ticket, the best option is to use Ticketing Fields.
How to Create a Custom Ticketed Event Form
Please see the steps below:
-
Create your Event
-
Under the registration tab, select Yes for Allow Online Registration and Accept Online Payments. Then, click Save.
- Once saved, the Form tab will appear.
How to Add Fields
By default, the form includes the Account Form and Event Registration Details. These fields are required and cannot be removed.
To add fields to the form, please see the steps below:
- Select the
button at the top right of the page. - A pop-up window will appear. Select the type of field you want to add. Check the Required box if users must complete the field. For an explanation on field types, please see HERE
- Click Add Field.
- Add as many fields as required.
How to Manage Custom Ticketed Fields
- Reorder Fields: Click and drag the icon
to move a field. - Edit Fields: Click the edit icon
to edit a field. - Delete Fields: Click the trash can icon
to delete a field. - Activate/Deactivate Fields: Click the activation button
to activate or deactivate a field. Green means active; red means deactivated. Deactivated fields will not appear on the live form. - Show/Hide Field Preview: Click the eye icon
to minimise a field preview in the administration view. This does not affect the live form.
