Here's a list of all the things you need to check and have in place prior to going live with your new Member Jungle system.
Member Jungle Payments
First things first is make sure your club is able to process payments. Please see this article for full details: Setting up and Managing Your Payment Gateway
Privacy Policy
Member Jungle provides a sample privacy policy as a template to help you get started. You can use this policy and edit it to suit your club or you can replace it with your own privacy policy. In either case, this policy is required to be in place before your system can go live.
For details on how to add/edit your privacy policy, please see this help article: Adding/Editing Terms & Conditions and Privacy
Terms and Conditions Policy
Member Jungle provides an empty Terms and Conditions page you can use to add your own policy. If you don't have a Terms and Conditions policy, you may like to seek legal advice. Alternatively, there are many terms and conditions generators online now that you can use to create a suitable policy. In either case, this policy is required to be in place before your system can go live.
For details on how to add/edit your privacy policy, please see this help article: Adding/Editing Terms & Conditions and Privacy
Membership Renewal Reminder Emails
These automated emails are sent out when your members are nearing expiry or after expiry. You can set the number of reminders to suit your club. More details here: Membership General Settings
Custom Domain Setup (Optional)
Many customers are happy to keep their Member Jungle generated URL e.g. https://yourclub.memberjungle.club. However, if you have a custom domain that you would like to apply to your Member Jungle System, then we are more than happy to accommodate.
Here's the steps required to make that happen:
Get Access To Your DNS Management Console
This is generally the hardest step. Many customers don't know where their domain or DNS is managed. If you're unsure, please raise a support ticket with our support team so we can help point you in the right direction.
Once you know where the DNS is managed, you can then contact that company and request access.
Apply The Required DNS Record Changes
The simplest way to do this is provide our technical support team with access to your DNS management console. Our expert team can then apply the required DNS changes on your behalf.
For customers who have experience with managing DNS zones, our technical support team will provide you with the required record changes to apply yourself. This is generally a two-step process. The first set of records will allow us to provision an SSL certificate and then the second set of records will allow your system to go live.
If you would like to apply a custom domain to your Member Jungle System, please contact our team here: Apply Custom Domain
If you haven't got a custom domain and would like to purchase one, please head to our domain partner Tellidomains and purchase one: Purchase a domain name
Getting Help
If you're unsure about any of these steps, don't worry. Our team is here to help. You can simply submit a support ticket via this help site.