This help document will show you how both members and non-members can register and purchase event tickets.
Registering for an Event
For events offering free online registrations, registrants can click the "Register" button on the event page and provide their details. Members or existing users have the option to log in to their accounts before completing the registration.
If the registrant has no existing account, they need to fill in their details for account creation.
When a website visitor registers for an event and completes the above form they will see a pop-up screen to tell them their registration was successful.
The primary website administrator will receive an email confirming that the person has registered for the event.
The person who registers will also receive an email to confirm that they have registered.
The attendee will also be able to log back into the website and view all of their previous event registrations by logging in and clicking on the "Events" tab of their Mysite area.
Purchasing Event Tickets
For events that require payment for tickets, existing members and users must log in to their accounts to avoid creating duplicate accounts. The system will prompt registrants to either log in or create a new account. If a registrant is not an existing member or user, they can proceed with creating a new account.
They will be shown the ticket options available and asked to select their tickets. Please see sample image below.
Note: If a member is logged in they will also see the member prices they are entitled to above.
- The purchaser will be asked to complete all of the required details for each ticket they have purchased. This includes "First Name, Last Name and Email address for any "Account" ticket fields. If the person is logged in, it will pre-populate that information for them.
- The purchaser can select "Ticket not for you" and enter the correct persons details if required. These fields will be required for all tickets purchased.
- If the person is a member of a group membership and is logged in, they will also see the "Select from Secondary Members" button.
- They will then be shown a list of their active secondary members who they can select from and allocate the ticket to.
- Visitors will then be asked if they would like to purchase any of the additional products that are available
- The purchaser will then be shown an overview screen to allow them review their tickets
- Once the purchaser has completed the payment steps they will see a Successful message on the screen and be emailed an invoice and confirmation of their purchase.
