Enabling 2 Factor Authentication (2FA) for Members and Administrators

How you can turn on 2 factor authentication (or multi-factor authentication) to provide additional login security.

• What is 2FA and what are the benefits
• What options are available to your club

• How to turn on 2FA as an administrator

• How to turn on 2FA as a member

• What the Login Process Works Like with 2FA

• Enforce 2FA for Site Admins and/or members

What is 2FA and what are the benefits?

2 factor authentication (also known as multi-factor authentication) is a security measure that requires you to provide 2 proof of identities before you can login and be granted access. Using 2 methods to login, which include a password and a one-time login code sent to your email or mobile number, helps provides significantly more powerful protection against criminals.

What Options are Available

Member Jungle has implemented 2FA so users are required to supply something they know:

• a password

as well as something they receive directly:

• a code to their email
• or code sent via SMS to their phone*
• a code to the Member Jungle mobile app (if they are logged in)

How to Turn on 2FA as an Administrator?

Login to the site > Navigate to Dashboard > and then select "My Security" from your MySite area. 

Click on the "Enable 2FA" button. 

You will then be asked to type in your password to turn the functionality on.

NOTE: Please make sure that your email and phone number displayed in the message is correct as this will act as verification for these details.

You will see that your details now appear with a tick to show they have been verified.

You can also verify details individually by clicking on the tick button next to your email and phone and typing in the code sent to each. 

2FA will now be turned on for the next time you login.

How to turn on 2FA as a member

The same as an administrator, a member needs to navigate to their Account or MySite area and click on the "My Security" tab.

Click Enable 2FA and it will send you an email with a code to confirm, members will need to individually verify their email and mobile.

Type the code sent in the email in the system to verify your email details. 

What the Login Process Works Like with 2FA

You will be asked for your username on the first screen.

Followed by your password.

Then you will be required to enter a one-time code that has been emailed to you. You can tick the 'remember me' feature, which will give you 7 days to skip asking for your verification code. 

If your organisation has SMS options enabled and your email is verified, you will have the option to receive the 2FA code via SMS.

If you have an active device logged into the app, you can also manually select this option if preferred.

This is from your notification banner.

Clicking the notification will open the app directly.